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PRIVACY

PRIVACY

  1. PRIVACY AT A GLANCE

GENERAl INFORMATIOn

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

DATA COLLECTION ON OUR WEBSITE

Who is responsible for data collection on this website?

Data processing to do with this website is performed by the website operator. For his contact details, please see the imprint of the website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may be, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. the Internet browser and operating system used or the page view time). Such data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure error-free access to the website. Other data may be used to analyse user behaviour.

What rights do you have concerning your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You also have the right to request the restriction of the processing of your personal data under certain circumstances. For further details, please refer to the Privacy Policy under “Right to Restrict Processing”.

ANALYSIS TOOLS AND TOOLS FROM THIRD-PARTY PROVIDERS

When visiting our website, your surfing behaviour may be analysed statistically. This is done primarily using cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymised; i.e. the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Further details on this can be found in the following privacy policy.

You can object to this analysis. You will be informed about the objection options in the privacy policy.

  1. GENERAL AND MANDATORY INFORMATION

DATA PROTECTION

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, a variety of personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

INFormation ON THE RESPONSIBLE PARTY

The party responsible for data processing on this website is:

2ND HOME HOTEL GMBH
Luntenbuck 9
86720 Nördlingen

Phone: +49 (0)9081 2729 330
E-mail: info@2ndhomehotel.de

The responsible operator (or controller) is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

Withdrawal OF YOUR CONSENT TO DATA PROCESSING

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. For this purpose, it is sufficient to send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the withdrawal.

RIGHT TO OBJECT TO THE COLLECTION OF DATA IN SPECIAL CASES AND TO DIRECT ADVERTISING (ART. 21 GDPR)

If data processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data; including profiling based on those provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for the purpose of such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (objection pursuant to Art. 21 (2) GDPR).

RIGHT to lodge a complaint with a SUPERVISORY AUTHORITY

In the event of infringements of the GDPR, parties concerned shall have the right to appeal to a supervisory authority, in particular in the Member State where they reside permanently, at their place of work or the place where the infringement is alleged to have taken place. The right of appeal is without prejudice to other administrative or judicial remedies.

RIGHT TO DATA PORTABILITY

The party concerned shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format, and have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided. You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. In exercising this right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser header.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

INFORMATION, BLOCKING, DELETION AND rectification

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to rectification, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to obtain restriction of processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of data processing applies in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of processing of your personal data.
  • If processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of processing of your personal data instead of erasure.
  • If you have lodged a complaint pursuant to Art. 21 (1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing of your personal data

If you have restricted processing of your personal data, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

OBJECTION TO ADVERTISING E-MAILS

We hereby object to the use by third parties of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

  1. DATA COLLECTION ON OUR WEBSITE

COOKIES

The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your session. Other cookies remain stored on your terminal until you delete them. These cookies allow us to recognise your browser on your next visit.

You can set up your browser so that you are informed about the setting of cookies, and only allow cookies in specific cases, exclude the acceptance of cookies for certain cases, or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website owner has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

SERVER LOG FILES

The provider of the site automatically collects and stores information in so-called server log files, which are automatically send to us by your browser. These include:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 (1) GDPR. The website owner has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.

CONTACT FORM

If you send us enquiries via the contact form, your data from the enquiry form including the contact data you provided will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of data entered in the contact form is therefore based exclusively on your consent (Art. 6     
(1) (a) GDPR). You can withdraw this consent at any time. For this purpose, an informal e-mail sent to us is sufficient. The lawfulness of data processing operations carried out until the withdrawal remains unaffected by the withdrawal.

The data you entered in the contact form will remain with us until you request deletion of this data, withdraw your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

PROCESSING OF DATA (CUSTOMER AND CONTRACT DATA)

We collect, process and use personal data only to the extent that they are necessary for the establishment, design or modification of the contractual relationship (inventory data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent necessary to enable the user to use or be billed for the services.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

  1. ANALYSIS TOOLS AND ADVERTISING

GOOGLE ANALYTICS

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website will be usually transmitted to and stored by Google on servers in the United States.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) (f) GDPR. The website owner has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be shortened by Google within member states of the European Union and in other states which are a party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the owner of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website and Internet usage to the website owner. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings in your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) by Google and processing of this data by downloading and installing the browser plugin available under the following link:  https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website:
Google Analytics deaktivieren.

For more information on how Google Analytics handles user data, see Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of site visitors. This data has been obtained from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown under “Objection to data collection”.

GOOGLE ADWORDS aND GOOGLE CONVERSION TRACKING

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Within the framework of Google AdWords, we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we are able to tell that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not wish to participate in the tracking, you can easily object to this use by deactivating the Google conversion tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” and the use of this tracking tool are based on Art. 6 (1) (f) GDPR. The website owner has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

For more information about Google AdWords and Google conversion tracking, see Google’s privacy policy:
https://www.google.de/policies/privacy/.

You can set up your browser so that you are informed about the setting of cookies, and only allow cookies in specific cases, exclude the acceptance of cookies for certain cases, or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

  1. PLUGINS AND TOOLS

GOOGLE MAPS

This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The owner of this site has no influence over this data transmission.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

For more information on handling of user data, see Google’s privacy policy:
https://www.google.de/intl/de/policies/privacy/.

USE OF THE ONLINE BOOKING TOOL DIRS21 OF TOURONLINE AG

Our online presence uses the online booking tool DIRS21 (hereinafter “OBT”) from TourOnline AG, Borsig Strasse 26, 73249 Wernau, Germany (www.dirs21.de, hereinafter “TOAG”) to enable online bookings of accommodation services and other travel services, as well as to process enquiries. Within the framework of the OBT, TOAG processes the data as the controller. Information and provisions on data protection can be found in TOAG’s privacy policy on OBT, which you can access at any time via OBT or view at www.dirs21.de/datenschutz.